NOTE: PRICES LISTED ON THIS SITE ARE FOR THE CABIN RATES ON THE CRUISE PORTION. PLEASE READ THE INFORMATION BELOW
Lower Outside Cabin Rates: Double $3,698; Single $4,698;
Middle Outside Cabin Rates: Double $3,998; Single $5,398;
Upper Outside Cabin Rates: Double $4,598; Single $6,598;
Suite Cabin Rates: Double $4,998; Single $7,498;
Included in Price: Round Trip Air from Pittsburgh Intl Airport, Air Taxes and Fees/Surcharges, Hotel Transfers
Not included in price: Cancellation Waiver and Insurance of $599 per person
Limited space on each cabin category, all cabins and singles are on a first come first serve basis
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Day 1: Wednesday, December 3, 2025 Overnight Flight Welcome the winter season with a timeless trip down the Danube River. Board your cruise and relax as you are transported along beloved cities, where age-old culture is interwoven into seasonal specialties. Peruse handcrafted trinkets, traditional sweets, and infectious holiday cheer as you make your way though some of Europe’s most renowned Christmas markets. Your holiday tour begins with an overnight flight to Germany.
Day 2: Thursday, December 4, 2025 Würzburg, Germany – Tour Begins Start in a historic Bavarian town along the banks of the Main River. Enjoy time to unwind and soak in the charms of Franconia. Meet your fellow travelers at tonight’s welcome dinner and toast to your upcoming adventure. (D)
Day 3: Friday, December 5, 2025 Würzburg – Rothenburg – Nuremberg – Board Cruise Ship Join a local guide on a leisurely paced walking tour of Würzburg, an ancient wine town. Your journey takes you to Rothenburg, a town of medieval walls, fairy-tale houses, and Christmas markets. Continue on to Nuremberg to board your ship. Your home for the next six nights, this vessel has modern amenities such as the newest technology, panoramic deck café, panorama salon and bar, exceptional service, and delicious cuisine and wine with every dinner. This evening, enjoy a special dinner onboard. (B, D)
Day 4: Saturday, December 6, 2025 Nuremberg After walking along the pier to your coach, join a local expert on a panoramic tour that will give you a taste of the city. Then, continue with a walking tour of Nuremberg that will take you on a stroll through the historic city for more than an hour. See Old Town, the 900-year-old ramparts, and the Imperial Castle. Your city tour concludes at Nuremberg’s 17th-century Christmas market, which is Germany’s oldest. Wander along the local goods and perhaps you’ll shop for handcrafted nutcrackers or treat your taste buds to Nuremberg’s famous Lebkuchen (gingerbread). Spend the afternoon cruising across the continental divide and through the Main-Danube Canal to Regensburg. (B, L, D)
Day 5: Sunday, December 7, 2025 Regensburg With an expert guide, discover Regensburg, one of Germany’s best-preserved medieval cities. See the first stone bridge built over the Danube and the Porta Praetoria – a Roman gate built in A.D. 179. Stroll through Old Town to Regensburg’s charming Christmas market and marvel at the festive lights and decorations. Browse and shop at the brightly lit wooden huts holding seasonal ornaments, wooden toys, and local handicrafts. Or perhaps you’ll join an optional excursion and experience the beauty and magic of the romantic Christmas market at Thurn and Taxis Palace in Regensburg. (B, L, D)
Day 6: Monday, December 8, 2025 Passau Amid the early morning light, cruise past scenic valleys and charming riverside towns to Passau, situated at the meeting point of the Danube, Inn, and Ilz rivers. This morning, it’s your choice! Enjoy a leisurely paced guided walking tour of Passau, the 2,000-year-old fairy-tale city also known as the “City of Three Rivers” and take in its ornate Baroque architecture, the cobblestoned streets, and St. Stephen’s Cathedral, home to Europe’s largest church organ -OR- spend time at one of the largest preserved castle complexes in Europe, the Veste Oberhaus,* perched high above the old town of Passau. (B, L, D)
Day 7: Tuesday, December 9, 2025 Wachau Valley, Austria – Emmersdorf – Dürnstein – Vienna Cruise to the quaint town of Emmersdorf. Relax and take in the scenery before visiting the cobblestone streets of Dürnstein and the 900-year-old Benedictine Melk Abbey. Enjoy some time dedicated to exploring this ancient town. Later, get a taste of local tradition at a Glühwein party before continuing through the Wachau Valley, dotted with castles and hillside houses. As the day draws to a close, say hello to Vienna, Austria’s capital city. (B, L, D)
Day 8: Wednesday, December 10, 2025 Vienna It is time to step off the ship and explore. After walking along the pier to reach your coach, join a local expert and explore Vienna’s architecture, including Hofburg Palace, the Vienna Opera House, the Ringstrasse, and the awe-inspiring St. Stephen’s Cathedral on a panoramic city tour. Then, discover Vienna on foot while walking through the city’s charming cobblestone streets. (Use caution, as these cobblestones may become slick with frost.) The afternoon is yours. Perhaps you’ll join an optional excursion to Schönbrunn Palace, the Habsburgs’ summer retreat that shines a little differently in the magical winter months. Celebrate the end of your trip at the Captain’s Gala Dinner, followed by a special Christmas concert performed by the ship’s orchestra. (B, L, D)
Day 9: Thursday, December 11, 2025 Vienna – Disembark Ship – Tour Ends Disembark after breakfast and say goodbye to the iconic Danube. (B)
Experience It! Nuremberg Christmas Market A Christmas market, also known as Christkindlesmarkt, is a street market associated with the celebration of Christmas during the four weeks of Advent. These markets originated in Germany, Austria and Alsace. The history of Christmas markets goes back to the Middle Ages in the German-speaking part of Europe. The Nuremberg Christmas market, first held in 1628, is one of the oldest Christmas markets in the world. It attracts 2 million visitors annually and has over 250 wooden stalls offering traditional ornaments, gifts, handicrafts and fresh food. Generally held in the town square and adjacent pedestrian zones, accompanied by traditional singing and dancing, the market sells local food, drink and seasonal items from open-air stalls.
RATES:
Lower Outside Cabin Rates: Double $3,698; Single $4,698
Middle Outside Cabin Rates: Double $3,998; Single $5,398
Upper Outside Cabin Rates: Double $4,598; Single $6,598
Suite Cabin Rates: Double $4,998; Single $7,498
Included in Price: Round Trip Air from Pittsburgh Intl Airport, Air Taxes and Fees/Surcharges, Hotel Transfers
Not included in price: Cancellation Waiver and Insurance of $599 per person
Limited space on each cabin category, all cabins and singles are on a first come first serve basis
PLEASE NOTE:
IDENTIFICATION Passports are required for this tour at your expense. Certain countries require that your passport be valid at least 6 months beyond the dates of your travel. You are strongly urged to contact the appropriate consulate for details. Visit www.travel.state.gov for the U.S. State Department for the latest details about passports and visa requirements.
IMPORTANT: We recommend that travelers take a photocopy of their passport and applicable visas. It should be packed separately from your actual passport and visa. We also recommend leaving a copy at home with your emergency contact.
Effective for travel in May 2025, all visitors who do not need a visa to enter Europe will be expected to apply for an ETIAS visa waiver, for a fee, when visiting a Schengen Area Country. To identify Schengen Area Countries and to complete the ETIAS application, please visit https://www.etiasvisa.com/ This itinerary is subject to change due to unforeseen changes in water levels, delays at the locks and other circumstances that may arise along the waterways. These changes may include items being missed during the tour; however, every effort will be made to substitute another attraction if possible.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Single accommodations are extremely limited. Single rate subject to change based on availability. Triple and child accommodations are not available.
Ports of call are subject to change based on pier availability and weather conditions.
Gratuities for cabin stewards, bus boys and waiters on board the ship are not included.
Smart casual wear is recommended throughout the trip.
For the welcome and farewell dinners, a dinner dress for the ladies and jacket and tie for the gentlemen is recommended. Comfortable walking shoes are recommended throughout the tour.
Coffee or tea is included at all meals. Wine, beer and soda are included with each dinner onboard the ship.
Cabins are available on lower (Haydn), middle (Strauss) and upper (Mozart) decks. Please note that river cruises are smaller ships and only have a finite number of each cabin category available. Specific categories are available on a first come first served basis. Every effort will be made to accommodate your cabin choice at time of booking; however, if that cabin category is no longer available, the closest available category will be offered. Please inquire at time of booking for any upgrade fees which will apply for different cabin categories. Suites (Amadeus Suites) are available on a very limited basis.
The overall activity level of this tour is a level 2. This means you like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. Expect some full days balanced with free time to recharge or set out on your own adventure. You can handle altitudes up to 6,000 feet. While this level is appropriate for travelers that require mobility assistance devices, there could be times when you may have to sit out on some of the included activities. In Nuremberg, the waking tour will take approximately two hours. During the walking tour in Vienna, you may expect a lot of walking and you should be prepared to stand for longer periods of time.
*If the Veste Oberhaus Fortress choice on tour is selected, you must be able to walk 20 minutes uphill.
If you require any special assistance while on tour, please make us aware at time of reservation so the necessary request form can be sent to your attention.
The cruise line reserves the right to charge a supplemental fuel charge. Should this charge be incurred, you will be notified in advance.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline’s terms and conditions. Air passengers will arrive into Frankfurt, Germany airport and depart from Vienna, Austria airport. All transfers will depart from/return to these airports. An early morning departure from the cruise ship may be required due to air schedules to some U.S. and Canadian cities. Embarkation on day 3 is after 3:00 p.m.; on day 9, disembarkation is normally at 9:00 a.m. For air-inclusive reservations, the name provided at time of booking must match your government-issued ID that will be used during travel. Name changes are subject to penalties. Economy air rate and schedule are applicable for groups of 10 or more traveling on the same flights and dates.
A deposit of $898 per person is due upon reservation. Reservations are made on a first come, first served basis. Reservations made after the deposit due date of November 27, 2024 are based upon availability.
Final payment due by August 05, 2025. Deposits are refundable up until December 04, 2024
Available Options: Personalize your tour by adding an optional activity below. Our recommended options have been carefully chosen to help enhance your individual experience. Complete the provided Prepaid Options Form to reserve your options. Availability is limited and reservations are on a first come, first serve basis. Payment must be received no later than 15 days prior to departure. Prices are subject to change. Children under the age of 18 MUST be accompanied by an adult.
Vienna The Schonbrunn Palace and the Christmas Markets $80 USD
Travel from the port to one of Vienna’s most beautiful buildings, the Schönbrunn Palace, which was modeled after the palace of Versailles, the residence of Louis XIV (Le Roi Soleil). Here you can view the state apartments of the Habsburgs’ summer residence for many years. The Schönbrunn Palace is one of Austria’s treasures and a sight to be seen! Later enjoy a delightful visit to the amazing Christmas market. The above option is only available until 15 days prior to departure. After this time, the option may be purchased once you are on the tour from your Tour Manager. Due to the nature of this option once purchased it will be nonrefundable. Duration: Approximately 4 hours. Please note a minimum of 20 passengers is required. Transportation is included.
Regensburg Christmas Market at the Palais Thurn & Taxis $99 USD
Experience the beauty and magic of the romantic Christmas market at Thurn and Taxis Palace in Regensburg. Begin your tour to the palace courtyard to stroll the royal gardens and take in the festive atmosphere of the enchanting Christmas market. Make your way through the stalls of festive wooden huts and explore artisan crafts and culinary delicacies. This option is available until 15 days prior to departure. After this time, the option may be purchased from your Tour Manager while on tour. Duration: Approximately 3 hours. Please note a minimum of 1 passengers is required. Transportation is included.
Extend your vacation with Optional 3 Days 2-Night Christmas Markets of Prague Post Tour Extension
Per Person Rates: $799.00 USD double, $999.00 USD single, land only
2 Meals: 2 Breakfasts
Day 9: Vienna, Austria – Prague, Czech Republic This morning, say goodbye to your cruise ship and continue through the lovely European countryside to Prague, the cultural capital of Bohemia. Upon arrival, settle into the hotel and join your Tour Manager on an orientation walk of the city.
Day 10: Prague Your day in this fairy-tale city begins with a panoramic tour through the city before arriving at Hradcany Castle for a stroll across the Charles’s Bridge. Visit the beautiful St. Vitus Cathedral and see the iconic statue-lined Charles Bridge. After you’ve toured the city, it’s time to explore the magical Christmas markets of Prague with your local guide. Wander the stalls filled with hearty food, soul-warming mulled wine, and handmade crafts and ornaments. Today breakfast will be included.
Day 11: Prague – Tour Ends Your tour ends this morning. Today breakfast will be included.
Please Note: Extensions are subject to availability and applicable charges at time of request.
Fully-guided extensions are perfect for travelers who want the complete experience of a new destination and local experiences. Travelers will have a dedicated guide throughout this entire extension.
Single accommodations are limited and are available on a first come, first served basis. Single rate subject to change based on availability.
If you require any special assistance while on tour, please make us aware at time of reservation so the necessary request form can be sent to your attention.
While visas are not required for USA, Australian, UK or Canadian citizens for a stay of up to 90-days, we recommend you inquire with your Consulate for further information. Visitors are required to show proof of travel medical insurance to travel to the Czech Republic. The health insurance must cover medical services abroad with specific coverages. Please visit https://travel.state.gov (the U.S. State Department) for the latest details with regards to entry requirements.
If you have purchased our Travel Protection Plan, your coverage meets this requirement.
We reserve the right to cancel this extension if a minimum of 15 passengers is not met to operate. For air-inclusive reservations, the name provided at time of booking must match your government-issued ID that will be used during travel.
Name changes are subject to penalties. The overall activity level of this extension is a level 2. This means you can partake in a two-hour walking tour covering up to 2 miles (including breaks), over a variety of terrains. You can climb two flights of stairs with ease and handle altitudes up to 6,000 feet. While this level is appropriate for travelers that require mobility assistance devices, there could be times when you may have to sit out on some of the included activities
Please note: The following are TLC's general polices and procedures that cover all of our tours, so some of these may or may not be applicable to this particular tour.
All ages are welcome to join a TLC Tour beginning with age 5 years old and up. Because our goal is to provide a relaxing, enjoyable ride for all when on our coach, we must ask that adults plan appropriate, quiet entertainment for their younger ones in order to not disturb the others aboard. There may be a reduction in cost for the younger children, but no guarantees, especially on Day Trips.
On all overnight tours, we use a daily seat rotation. The first day of a trip, you choose your seat when you board, and rotate from there. We feel this is fair to all. If the coach is not full, a less formal rotation may be used at the Escort’s discretion. Persons traveling single or with uneven amounts in their group may need to sit with other like-travelers. We cannot guarantee that small groups will be seated together. We welcome single travelers, but the single rate does not include two seats on the coach. * We cannot accept doctor’s notes regarding requests to sit in the front seat/s. Please consider boarding at the first pickup location if your seat location is of concern. It is also recommended to see your doctor for motion sickness medication, if this should apply.
We make regular stops for restrooms and for the convenience of smokers; however, we have a NO SMOKING (or vaping) policy aboard all coaches. If someone violates the non-smoking policies of places we are staying or visiting while on tour, it is the sole responsibility of that person should there be any penalties and/or fines for not adhering to their rules and regulations. Consumption of alcoholic beverages is not permitted at any time on the coach.
All of our tours use beautiful modern, deluxe wide-body motorcoaches from Campbell Bus Lines. Campbell has received the highest possible rating with the Dept. of Transportation. The motorcoaches are equipped with air-conditioning, reclining seats, public address system, DVD player, outlets for each passenger, and emergency restrooms. Our intent is for all overnight tours to be professionally escorted. Upon occasion, in order to avoid canceling a trip with a low passenger count, our Driver may serve both positions of Driver and Escort, and all are professionally trained to do so. ~ Also, on air trips with low passenger counts, we will not be able to provide an Escort from our company. However, once you arrive at your destination, a guide from our connecting company will be with you throughout the entire tour.
Your lodging is included on all overnight tours. All hotels are AAA rated. We never use second rate hotels, restaurants, or activities on any tour, to the best of our ability to make that determination. If you need two beds in your room, please state this when making your reservation. Generally, some meals are included on overnight trips (see individual tour inclusions); however, we cannot guarantee any special dietary requirements.
As of June 2009, a Passport or Passport Card is required for border crossings. Either of these travel documents may be obtained through your local courthouse. The Passport Card is limited but is sufficient for Canadian border crossings and is good for 10 years – it is also very easy to apply for. Your Driver and/or Escort will be asking to see one of these documents before boarding the coach for trips with this requirement. We cannot be responsible if you are unable to travel due to failure on your part to obtain the proper documentation. Please begin the process early enough to ensure that you will have it in time for your tour’s departure. Click here for for more information.
One suitcase per person is included in the price of your tour. You are also permitted a carry-on, which is your responsibility. Additional luggage may be transported at the cost of $10.00 per bag, per day. It is wise to travel light. Luggage tags are provided and required for hotel identification and are sent with the final letter and phone numbers of your hotels.
Medical Devices:
Medical devices must be handled by you, the passenger. They are either to be stored under your seat (not protruding out into the person’s space behind or in front of you), or if too large for that accommodation, they must be placed under the coach by you, and taken off at each place it’s needed by you. It is not safe for a medical device to ride in an overhead compartment for multiple reasons, nor are our Drivers or hotel personnel allowed to handle it for safety and liability reasons. If it needs to ride under the coach, please have it in a quality container (as small as possible) to assure it rides safely.
All taxes and gratuities for included meals and activities are included, unless otherwise mentioned by the Escort. Driver and Escort gratuities are not included in the price of your tour. The suggested rate for a “job well done” is a minimum of $4.00-$4.50 per person/ per day for the Tour Escort, and a minimum of $4.00-$4.50per person/per day for the Driver. We request that you express this on an individual basis and let the quality of service received be your guide.
All prices listed are per/person rates. On one day tours, full payment must be made with the reservation. For overnight tours, see “How To Make A Reservation”. Balance of an overnight tour is due 60 days prior to departure (unless otherwise stated/notified). Confirmation will be sent after we receive your deposit. Please call as soon as possible if you should decide not to go.
FYI: About a week before your overnight trip departs, you will receive from our office a letter packet with updated itinerary, passenger list, departure and return times, luggage tags, hotel phone numbers, and other pertinent information.
1– Our intent is to have all our tours accompanied by one of our professional Escorts – However, occasionally a low passenger count may make it necessary to send that tour out as “Driver Only” in an effort to ensure that the trip you wanted to go on does not have to be cancelled. Please be assured our Tour Drivers are first-class professionals, capable of handling any trip we offer from beginning to end. You will be in great hands and have a wonderful time!
2- Please Note – We’re truly sorry if we’ve canceled a trip that you wanted to go on. Sometimes excellent trips with super itineraries are canceled when people wait ‘til the last minute to put in their reservation. OUR monies are usually due at least 60 days ahead on regular trips, and sometimes 90 on certain ones. If we don’t have enough signed up at that time, we have no choice but to cancel it. Then when you call later, it’s already too late… and disappointing for us all! Please help us and CALL EARLY – Thank you so much.
3- The information about trips on this website (funwithtlc.com) is complete. It contains the same information that a paper flyer has. However, if you prefer a paper flyer you can call for Fully Detailed Flyers for Most Trips of 3 Days or More. We’ll gladly send extras for you to pass along to your friends! We will also happily send a Tour Book to anyone you feel would enjoy receiving one.
Up to 60 days prior to departure date, a full refund will be made. *Air and cruise tours, and some longer tours, may be different—be sure to ask for details when making your reservation. Tours including tickets also generally have earlier non-refundable dates. There are no refunds for cancellations made within 60 days prior to your departure date. However, we will do our best to recover as much as we can, but cannot guarantee anything including prepaid reservations and other costs that are non-refundable to us. There will be a $25.00 per/person charge for this service. There will be no refund, for any reason, for a “no-show” on the day of the tour.
Please Note: Refunds will be made by the same method you paid us, e.g., if you paid by credit card, the refund will be put back on that credit card. No exceptions.
TLC Tours offers a “Refund Protection Plan” for overnight tours that is available at our office at a minimal cost. It needs to be purchased when you book your trip. This insures you a full refund in case of:
Call our office for full details about TLC’s RPP. We encourage you to take advantage of the protection plan, or secure insurance on your own if you prefer “cancel for any reason” coverage. Our Refund Protection Plan is not available for Day Trips, nor are there any refunds for Day Trips, with a few exceptions.
TLC Tours reserves the right to cancel any tour that has not reached a minimum number of reservations. We always avoid changes and cancellations, if at all possible, as we realize the inconvenience to you, our valued customer. We reserve the right to cancel or refuse service to anyone, in our sole discretion. Any person may be dismissed from a tour at any time by the Tour Escort or Driver should their conduct be problematic in any way. No refund will be made, nor will any further responsibility be assumed by TLC Tours or anyone in their employment.
TLC Tours, LLC is insured. Campbell Bus Lines is registered and insured with the ICC. TLC Tours acts only as an agent. We are not responsible to any person for any loss of time or money due to a change or delay beyond our control. Nor are we responsible for non-performance by those we have contracted with. We reserve the right to change tour prices, inclusions, and itinerary, if so, dictated by circumstances beyond our control. We are not responsible for pricing, typographical, or other errors. Any claims against TLC Tours must be made, in writing within 30 days of the trip.
HOW TLC IS ADDRESSING COVID/VARIANTS FOR 2024
We are so thankful that much of our country has ‘opened up’ and we are back to being able to travel freely, for those who desire to get out & about again. While rejoicing over such good news, there are still a few things we must remain aware of that are listed below. We believe these things are a very small price to pay to be “On the Road Again’! ~ Thank you for your gracious understanding and kind cooperation as we wisely embark on wonderful memory-making journeys together this year!
A- There are a few parts of the country that are still enforcing a mask mandate in their particular area. Please tuck a mask in your pocket just in case we should arrive somewhere and find out unexpectedly that we are required to wear one for entrance. We continue to pledge to be good neighbors and help these establishments stay open by cooperating with whatever they are required to ask of us, and to do it with a good, kind spirit. If you’re not in agreement with this, please refrain from traveling with us at this time.
B- At this writing, all the places we plan to visit are open for business. However, as mentioned above, that can change by the time we arrive. Should there be some place that is not able to take us, we will do our very best to substitute an activity or attraction of an equal quality. We just have to “go with the flow” again this year somewhat – but trust me, every single place we plan to visit WANTS to be open for us and will be doing everything they can to do so.
C- We ask that you take your own temperature before leaving home on the morning of Day One, and if you show any fever at all, please stay home. If you have additional/other symptoms that suggest Covid-19 or a variant, we ask that you please stay home. If you have been around someone with Covid-19/variant, or highly suspected Covid-19/variant, we ask that you please follow the CDC guidelines according to their timeline, and possibly stay home. Any of these methods are somewhat dependent on the “honor system”. We trust that our upstanding TLC customers will “do the right thing” and not put anyone else at risk for contracting Covid or a variant on a TLC tour.
D- Should someone come down with Covid during or after their tour, we assume no responsibility or liability. We cannot control every minute of everyone’s day, nor can we control how people handle themselves when off the coach. We have done our very best to secure accommodations and venues that state the highest sanitation protocols to the best of their ability. If on tour you should come down with Covid-19 or a variant, or strongly suspect it, you would be responsible to quarantine yourself and arrange for transportation home when appropriate. — By traveling with us, you are agreeing that TLC Tours, LLC will not be held responsible for contracting Covid-19 or a variant, nor liable for any expenses involved in any way.
E- If you do need to cancel at the last-minute because of having covid/variant, being exposed to covid/variant, or suspecting a possible case of covid/variant, our normal cancellation policies apply, just as they would to any other last-minute illness that prevents you from going on a tour. See General Information/Refunds in this book. Without insurance, there is no refund except what we might be able to get back from individual vendors on your behalf. We highly suggest taking out either our in-house Refund Protection Policy, or another more comprehensive insurance plan of your own choosing.
Overall, please lovingly respect the concerns of others if they differ from yours.
Some may have health issues that cause them to be more cautions than you may feel is necessary for yourself.
– Here’s the best plan: “Do Unto Others as You Would Have Others Do Unto You!” –
ON THE COACH
(1) Every Campbell coach is completely disinfected before they depart for a trip. You can be assured that the bus that arrives to pick you up has been thoroughly cleaned with an environmentally friendly solution that is EPA-approved, and not diluted or mixed at our facilities. The solution is rated on the EPA K-List that supersedes the current EPA suggestion for elimination of Corona Virus and has no harmful properties. It has received the Green Seal certification. The solution is applied with electrostatic sprayers to increase coverage to eliminate all pathogens on hard surfaces.
(2) We have upgraded all air filters and increased the frequency that we change the air filters on the coach to reduce contamination. Our motor coaches refresh the air on the coach every five minutes, and combined with the upgraded filters, will reduce stale used air in the coach.
(3) We have UV lights in our HVAC system to eliminate any airborne pathogens.
(4) Disinfecting wipes available for the Driver & Escort, and hand sanitizer on board for your use.
(5) Should the situation regarding pandemic conditions rise during the year, we are prepared to increase the level of our procedures accordingly.
Our departure points are as follows:
Alliance: The back parking area of Lowe’s, 2595 W. State St. (turn into Lowes and drive straight back to the last row)
Other departure points may be established for groups of 10 or more if the itinerary and direction of travel permits. We reserve the right to change departures. Departures are arranged in the direction of travel, with last departure being the closest to the destination, for the convenience of all passengers.
*We may use smaller shuttle buses to make these pickups and will join the tour en route at a logical transfer point.
For Overnight Trips:
For TLC DAY TRIPS:
For day trips, we do not have any insurance or Refund Protection Plan available. Payment must be made in full when booking a day trip, and if you cancel your reservation up to 45 days prior to the trip’s date, you will receive a full refund. *Occasionally a day trip may have a different cancellation date other than 45 days out – it is good to inquire when making your reservation. — If TLC should need to cancel the entire day trip, you will receive a refund.
For TLC OVERNIGHT MOTORCOACH TOURS:
For most overnight tours, a full refund will be made up to 45 days prior to departure date. However, some of our tours, especially the longer ones, may have a 60-day cancellation date. The specific date will be listed on your confirmation which you will receive in the mail once you make your reservation. Tours including tickets may have earlier non-refundable dates – please inquire when making a reservation for a tour that includes tickets. There are no refunds for cancellations made within the 45 (or 60) days prior to your departure date. However, we will do our best to recover as much as we can, but cannot guarantee anything including prepaid reservations and other costs that are non-refundable to us. There will be a $25.00 per/person charge for this service. There will be no refund, for any reason, for a “no-show” on the day of the tour.
** Please Note: Refunds will be made by the same method you paid us; e.g., if you paid by credit card, the refund will be put back on that credit card. No exceptions.
TLC’s REFUND PROTECTION PLAN for Overnight Motorcoach Tours:
TLC has an in-house “Refund Protection Plan” which we offer for overnight motorcoach tours through our office at a minimal cost. It needs to be purchased when you book your trip. This insures you a full refund in case of:
The RPP covers you up to the morning of departure; however, you must call your Escort (number will be provided) that morning before your pick-up time in order for the RPP to be valid. She will need to call all the places the tour is going to change the passenger counts. Failure to call the Escort that morning cancels your RPP coverage.
Feel free to call our office for full details about TLC’s RPP. We encourage you to take advantage of the protection plan, or secure more comprehensive insurance on your own, if desired.
TLC “FLY TRIPS”:
For any of our tours that involve flying, the connecting companies we use for our air tours offer their own insurance plans and instructions. You will find that information listed on each tour’s page and/or flyer near the respective pricing and other pertinent details. It is up to you, of course, whether or not you choose to take insurance out, but it is highly recommended.
PLEASE NOTE: Sometimes excellent trips with super itineraries are canceled when people wait ’til the last minute to put in their reservation. OUR monies are usually due at least 90 days ahead on “fly trips” and at least 45 days ahead on regular trips. If we don’t have enough signed up at that time, we have no choice but to cancel it. Then when you call later, it’s already too late… and disappointing for us all! Please help us and CALL EARLY – Thank you so much.